TERMS & CONDITIONS
PRICING
All prices are quoted in Malaysia Ringgit (MYR) and are subjected to change. KOPIRICA Sdn Bhd will issue tax invoice for all purchases.
METHOD OF PAYMENT
We currently accept most major debit / credit cards and instant bank transfer with secured and trusted payment gateway.
SECURITY & PRIVACY
Every information transmitted in this website is secured at all time. We do not store any card information or bank details at any time.
CANCEL & EXCHANGE
At KOPIRICA Coffee Roasters, our goal is to provide our guests with impeccable service, the highest quality goods, and of course, delicious coffee. We want you to be happy with your KOPIRICA experience, so we strive to make sure our return policies reflect that.
Whole Bean Coffee - Coffee is perishable and our whole beans are roasted to order, so we're unable to accept returns on coffee. But don't worry—we're here to help! If there was an error with your order, please contact us at support@kopirica.com within 7 days of your purchase. If you were dissatisfied with your coffee, our expert Customer Support team will help you track down your soon-to-be favourites.
Everything Else - If you are dissatisfied with your order in any way, don’t hesitate to reach out to our Customer Support team about a return or exchange within 7 days of purchase. It's easy—just email us at support@kopirica.com.
We did not accept cancellation after payment made. However, if your purchases does not arrived in good condition, we offer one-to-one exchange.