At
KOPIRICA Coffee Roasters, our goal is to provide our guests with impeccable
service, the highest quality goods, and of course, delicious
coffee. We want you to be happy with your KOPIRICA experience, so we
strive to make sure our return policies reflect that.
Whole
Bean Coffee -
Coffee is perishable and our whole beans are roasted to order, so we're unable
to accept returns on coffee. But don't worry—we're here to help! If there
was an error with your order, please contact us at kopirica@gmail.com within 7
days of your purchase. If you were dissatisfied with your coffee, our
expert Customer Support team will help you track down your soon-to-be favourites.
Everything
Else -
If you are dissatisfied with your order in any way, don’t hesitate to reach out
to our Customer Support team about a return or exchange within 7 days of
purchase. It's easy—just email us at kopirica@gmail.com.
We did not accept a cancellation after
payment made. However, if your purchases do not arrive in good condition, we
offer a one-to-one exchange.